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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ainsley Pettit

Ainsley Pettit

December 20, 2024

5  out of  5
rating by Ainsley Pettit
"Abby was very kind and helpful with explaining my questions about my deductible!"
We responded:
"Hi Ainsley, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. Abby is awesome! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Candance Ballard

December 12, 2024

5  out of  5
rating by Candance Ballard
"Emily is Absolutely the Best, I don’t know what I would have done without her. Car insurance ✔️ life insurance ✔️🥰🥰🥰🥰"
We responded:
"Hi Candace, we’re thankful for your 5-star review and feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tawuna lynn

December 12, 2024

5  out of  5
rating by tawuna lynn
"This insurance agency is the best my agent was so nice and helped me extremely with the best rates I recommend going to this agency for anyone who needs insurance and great professional down to earth agents who understands your needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carla Jenkins

December 12, 2024

5  out of  5
rating by Carla Jenkins
"I spoke with Chloe today, she's awesome and was a great help to. Keep up the great work."
We responded:
"Hi Carla, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Apollo burnsk

December 9, 2024

5  out of  5
rating by Apollo burnsk
"Always take care of me"
We responded:
"Hi Appollo, Thank you for giving the Tim Grommersch State Farm Agency a 5-star review! We appreciate you choosing us to help you in Memphis with your Car and Renters insurance."
Profile photo of Toy “Toosiee” Manning

Toy “Toosiee” Manning

December 6, 2024

4  out of  5
rating by Toy “Toosiee” Manning
"Abby was very helpful and understanding. Really friendly atmosphere!! Looking forward to continued business.."
We responded:
"Hi Toosiee! We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Libby Shackelford

November 20, 2024

5  out of  5
rating by Libby Shackelford
"My State Farm agent of 20+ years retired, and Tim took over his book of business. Tim was quick to reach out and introduce himself, and very responsive when I needed to make a beneficiary update or had a quick question. Highly recommend!"
We responded:
"Thank you Libby! My office team and I are happy to be your good neighbor agent! We appreciate the 5 star review! "
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JimmieandBob Tapley

August 19, 2024

5  out of  5
rating by JimmieandBob Tapley
"Tim Grommersch with State Farm is my "go to" professional for home and auto insurance. He's licensed in TN and MS. I recommend him highly to all my real estate customers. He's willing to look at their current insurance quotes and see if he can save the customer money...he shoots straight and will tell them if what they currently have is best and to keep him in mind for next time. He doesn't try to hard sell people. He looks for solutions. He does go the extra mile too--I've called him on nights and weekends and he responds (doesn't make you wait until Monday morning!) His team is pretty awesome too...they are always very helpful and accommodating. They also go above and beyond in taking care of their customers."
We responded:
"Thank you for the 5 star google review Jimmie & Bob. We are always happy to help your customers in Memphis and North Mississippi with their home and car insurance needs. "
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Squeaker

June 11, 2024

5  out of  5
rating by Squeaker
"Highly recommend! Ashleigh made my pilicy easy to understand and worked quickly as she could with me on my break."
We responded:
"Thanks Lauren! So glad we were able to help you with your car and home insurance. We try and help as quickly as possible. "
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Haley Hoover

January 22, 2024

5  out of  5
rating by Haley Hoover
"Fabulous team. Very responsive, quick and easy to work with. Changing my recent auto policy literally took 5 minutes. For a mom of 2, speed is everything!! The fact that they are so pleasant on top of it is the cherry on top."
We responded:
"Hi Haley, thank you for the 5 star google review. We appreciate you letting us take care of your car insurance in Memphis. Call text or come by the office here in Memphis anytime. "
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Daniel McVay

December 29, 2023

5  out of  5
rating by Daniel McVay
"These people are fantastic, especially Morgan, she keeps everything super easy, super friendly, and tells everything in very easy to understand terminology."
We responded:
"Thank you for your kind words, Daniel! We're glad that Morgan was able to make your experience with us a positive one. We appreciate your 5-star rating!"
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Shelbie Rubio

December 20, 2023

5  out of  5
rating by Shelbie Rubio
"I'm so thankful for this awesome group of people who are always more then happy to help me with my policy or anything l need. Thank you Emily for all your hard work and for always doing everything you can to help me! You guys are always so nice and are the best"
We responded:
"! Thank you for your kind words, Shelbie! We are always happy to help and it's our pleasure to provide excellent service to our clients. We appreciate your trust in us and we look forward to continuing to assist you with your policy needs. Have a great day! - Emily and the team at [company name]"
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Tonio’s Hoopslife

November 9, 2023

5  out of  5
rating by Tonio’s Hoopslife
"My rep Emily is the best. State Farm is what you should. I was paying so much for insurance until I called. Saved a lot of money by switching to STATE FARM."
Profile photo of Tywanda Cross

Tywanda Cross

August 28, 2023

5  out of  5
rating by Tywanda Cross
"Tim and his staff are the greatest, it doesn’t matter what you have going on they are there to help and leave you feeling the love they have for their customers… Thanks a lot State Farm"
We responded:
"Thank you Wanda ! Congrats on being our 100th google review! We are so happy to help with your car and home insurance in Memphis! "
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Nicholas Gillard

August 19, 2023

5  out of  5
rating by Nicholas Gillard
"Great staff, very friendly and professional. Always available to answer any questions or make changes right away."
We responded:
"Thanks Nicolas! We are thankful to help you with your Memphis insurance needs! "
Profile photo of Petra Young

Petra Young

August 11, 2023

5  out of  5
rating by Petra Young
"Great people to work with and very professional!!"
We responded:
"Hi Petra! Thank you for the 5 star google review. We appreciate you choosing Tim Grommersch State Farm to help you in Memphis with your Car and Renters insurance! "
Profile photo of Jonathan Miller

Jonathan Miller

August 9, 2023

5  out of  5
rating by Jonathan Miller
"I’ve switched from Gieco to Tim and State Farm it’s been nothing but smooth sailing every since"
We responded:
"Thanks Jonathan! We are so happy to help with your car and home insurance in Memphis! Great doing business with other business owners. Thanks for the 5-star review! "
Profile photo of Brian Atencio

Brian Atencio

July 19, 2023

5  out of  5
rating by Brian Atencio
"Tim and Emily helped me get my new car insured and changed over super nice and friendly! Excellent customer service!!"
We responded:
"Hi Brian ! Thanks for the kind words and 5 star google review. We are thankful you and Kim let us handle your car and home insurance in Memphis Tn. Call us if you need anything else. "
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Eboni McKinney

July 12, 2023

5  out of  5
rating by Eboni McKinney
"Any time I call they’re knowledgeable and helpful."
We responded:
"Eboni - Thank you for letting us help with your car and home insurance in Memphis. We are thankful for you and your loyalty to Tim Grommersch State Farm "
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Kathy Tucker

May 2, 2023

5  out of  5
rating by Kathy Tucker
"The representatives helped us get our compromised checking account deleted from our account and added our new checking account. I had tried to do it on line, it was difficult, and ending up paying a premium with the word account. Emily fixed it, Micheal sent the correct cards and Morgan was helpful. You have a good crew."
We responded:
"Hi Kathy - It’s always great to hear from long time policyholders! Thank you for the five star google review ! We appreciate you and Jimmy letting us help with your policies. "
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Joey Taylor

February 9, 2023

5  out of  5
rating by Joey Taylor
"I have been with this agency for probably 6 months and every single interaction has been so pleasant! From starting my policy to making changes and adding a new vehicle, and even the occasional need to pay my premium a bit late, I am always met with cheerful and professional customer service and Miss Ashleigh always has a smile in her voice! Highly recommend this fantastic agency!!!"
We responded:
"Hi Joey ! We are so thankful for the 5 Star Review. Thank you for the opportunity to help with your insurance needs in Memphis."
Profile photo of Stanlen Lynn

Stanlen Lynn

January 11, 2023

5  out of  5
rating by Stanlen Lynn
"The BEST in the insurance game,through out my whole process they checked on me multiple times a week until the last day and everyone was super patient,friendly,and very understanding 5 stars for Statefarm lol!!!!!!"
We responded:
"Thanks so much for the 5 stars. We appreciate you letting us help with all of your Memphis Auto Home and Life insurance needs!"
Profile photo of Colton Cordell

Colton Cordell

November 9, 2022

5  out of  5
rating by Colton Cordell
"Emily is the best"
We responded:
"Colton- I have to agree- she is definitely the best! Thanks for the 5 star review!"
Profile photo of Lauren Hotchkiss

Lauren Hotchkiss

October 27, 2022

5  out of  5
rating by Lauren Hotchkiss
"Tim and his team have been so great to work with! Ashleigh and Emily are always so helpful and do a great job of making any changes to our coverage and explaining all of the options. Additionally, they make it so easy to file a claim and help you along the way. They really make you feel like a valued customer and provide that home town feel with their services. They know my husband and I both on a first name basis, and truly go above and beyond to deliver quality service. 😊"
We responded:
"Hi Lauren, we appreciate the 5 star google review! Such great feedback. We take pride in knowing you guys are protected properly on all of you home and auto insurance. I will pass your message along to the team."
Profile photo of Devil

Devil

October 20, 2022

5  out of  5
rating by Devil
"Ashleigh is a great help, Tim and his crew always rock their top notch all the way I swap cars everytime I turn around, new cars, used cars, change my policy etc.... just keep them swamped but they ALWAYS TAKE GREAT CARE OF ME AND I'M HARD TO PLEASE THANK YOU ALL SO MUCH"
We responded:
"Thanks so much for the review! We appreciate you! We are happy to help with all your car insurance changes !"