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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brandon terry

June 8, 2026

5  out of  5
rating by brandon terry
"Every time I e had an issue or had to call State farm it's been helpful and pleasant."
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Artintra Akins

June 4, 2026

5  out of  5
rating by Artintra Akins
"They are the best!"
We responded:
"Thank you for the amazing review, Artintra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Frentrell Bankhead

May 28, 2026

5  out of  5
rating by Frentrell Bankhead
"I'm giving 5 stars because the staff is very helpful ,polite and courteous to me so from me to you all thanks"
We responded:
"Thank you for your kind review of State Farm Agent Tim Grommersch’s Team. We appreciate it!"
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Kyla Ethington

May 28, 2026

5  out of  5
rating by Kyla Ethington
"I was working with Abby and she was very helpful and prompt! I reached out at least 5 times asking about follow up questions and she was always available and helpful thanks!"
We responded:
"Thank you for the amazing review, Kyla! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Taurika Fifer

May 28, 2026

5  out of  5
rating by Taurika Fifer
"My family and I have been working with Emily for over 10 years now. The customer service and hospitality at Tim Grommersch is top tier and is something like I’ve never experienced before. I’m grateful and I look forward to continuing doing business with them."
We responded:
"Wow, thank you for the 5-star review, Taurika! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jodi Parker

May 27, 2026

5  out of  5
rating by Jodi Parker
"Great customer service! Always helpful with any questions I have about our home, auto or life policies."
We responded:
"Jodi, thank you so much for the 5-star review! We’re glad you’ve had a great experience and that our team has been helpful with your questions about your home, auto, and life insurance policies. We truly care about making insurance simple and clear for you. If you ever need anything in the future, we’re here for you—thanks again!"
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Jim

May 22, 2026

5  out of  5
rating by Jim
"They always take care of my insurance needs efficiently and on a timely manner!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tim Grommersch’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Linnie Houston

May 5, 2026

5  out of  5
rating by Linnie Houston
"You are very pleasant very helpful I love my agent thank you 🙏😄"
We responded:
"Hi Linnie Thank you so much for your kind words! We’re delighted to hear you found our prices great and that your experience with your agent at Tim Grommersch State Farm was pleasant and helpful. Providing excellent service to our valued customers in Memphis and the surrounding area is our top priority. We truly appreciate your support and look forward to assisting you again soon!"
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aaliah smith

April 29, 2026

5  out of  5
rating by aaliah smith
"The experience with getting rental insurance has been a breeze! I talked with Abby Blankenship and she was awesome. She made sure I was informed of the policy, made sure I understood, and explained everything very nicely. She was so nice which made this process so much easier! I couldn’t be more happy."
We responded:
"Hi Aaliah Thank you for sharing your wonderful experience with us! We’re so glad Abby made getting rental insurance with us easy and stress-free for you. Our team takes pride in ensuring every customer fully understands their policy and feels supported throughout the process. We truly appreciate your kind words and look forward to helping you with any future insurance needs!"
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Savanna Hurdle

April 23, 2026

5  out of  5
rating by Savanna Hurdle
"Great customer service!!"
We responded:
"Thanks so much for the awesome 5-star review! At the Tim Grommersch State Farm agency, we’re all about great customer service and helping you find the right insurance—whether it’s auto, home, life, or business coverage. We appreciate you trusting us to protect what matters most and look forward to helping you again whenever you need us!"
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Alexia Woods

April 16, 2026

5  out of  5
rating by Alexia Woods
"So far, my experience with State Farm has been a breeze. Shout out to Emily. She is very caring, kind, personable, professional, and sweet. She breaks down the issues that you have. She never gets an attitude or fusses at you. She’s very considerate. I truly appreciate Emily for being so kind and understanding. The work that you do never goes unnoticed. Thank you Emily and the rest of the State Farm team!"
We responded:
"Thank you for your wonderful 5-star review! We’re delighted to hear that your experience with State Farm has been a breeze, and we’ll be sure to pass along your kind words to Emily. At Tim Grommersch State Farm, we pride ourselves on providing caring and professional customer service while offering reliable vehicle insurance coverage tailored to your needs. We appreciate your trust in our team and look forward to continuing to protect you and your vehicle for years to come!"
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JcraftCertified

April 8, 2026

5  out of  5
rating by JcraftCertified
"I got my car insurance. Great customer service, Very understanding & helpful. Highly recommend state farm & the person i spoke with was Emily. Very Kind & Amazing person"
We responded:
"Thanks so much for the awesome 5-star review! We’re really happy Emily could help you with your car insurance and that you had such a great experience. At Tim Grommersch State Farm, we’re all about being helpful and understanding while offering great coverage—including life insurance too. We really appreciate your recommendation and look forward to helping you anytime you need us!"
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Modou Ndiaye

March 30, 2026

5  out of  5
rating by Modou Ndiaye
"Emily has helped me with my car insurance!"
We responded:
"Hi Modou, thank you so much for your kind words! We’re thrilled that Emily could assist you with your car insurance. At Tim Grommersch State Farm, we’re dedicated to providing personalized service to help you find the best coverage at the right price. If anyone else is looking for expert guidance on insurance, we’d love to help—feel free to visit our website or give us a call anytime!"
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Rhonda Gailes

March 25, 2026

5  out of  5
rating by Rhonda Gailes
"Love the team! Always helpful. Best insurance company there is!"
We responded:
"Hi Rhonda. Thank you so much for your kind words! We’re thrilled to hear that our team has been helpful and that you consider us the best insurance company in Memphis. Our goal is to provide top-notch insurance services tailored to meet the unique needs of Memphis residents. If you or anyone you know needs trusted insurance coverage—whether it’s auto, home, life, or business insurance—please don’t hesitate to reach out. We’re here to help protect what matters most!"
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Devin Taylor

March 23, 2026

5  out of  5
rating by Devin Taylor
"Emily is the greatest. Great customer service skills and she worked with me to make sure inhad everything that I needed! Thanks once again"
We responded:
"Thank you for your wonderful feedback! We’re so glad Emily could provide you with outstanding customer service and ensure you had all the insurance coverage you needed. At Tim Grommersch State Farm, we’re committed to helping Memphis residents find the best insurance solutions tailored to their unique needs. Whether it’s auto, home, life, or business insurance, our team is here to guide you every step of the way. Thanks again for choosing us—we appreciate your trust!"
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Patricia Phillips

March 23, 2026

5  out of  5
rating by Patricia Phillips
"Tim and his team have never failed me. They have helped me through car accidents (mine and my son as he was growing up) and any issues that may have arisen with my home. Upon the loss of my son they not only showed up for my insurance needs but became like a supportive family. You could not ask for a better group when it comes to insurance!"
We responded:
"Hi Patricia, Thank you for your heartfelt review and for trusting Tim Grommersch Insurance through so many important moments in your life. We’re honored to have supported you and your family with car insurance, home insurance, and claims assistance over the years. Our team truly believes in being more than just your insurance agency—we strive to be a caring, supportive family you can rely on when it matters most. Stop by and see us next time you are in the area!"
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Scott Blankenship

March 20, 2026

5  out of  5
rating by Scott Blankenship
"What can I say? To quote Bret Hart, Tim Grommersch is the best there is, the best there was, and the best there ever will be. He has been my agent for over 4 years now and I’m so glad I switched. My old agent never called me and when I did need to file a claim, he said “who?” That’s right but not Tim. Tim and his staff, well, you could say they’re like family to me. Emily, Jim, Cooper, and Abby are the best staff an agent could ask for as well as a customer. Don’t believe me? Call them anytime or stop by and see the smiles on their faces. I appreciate their diligent service and they treat my claims like they’re their own. Heck, I even stop by sometimes just to say “hi.” They always make me feel appreciated and I do, especially when I leave with a complimentary snack and a Diet Coke. Tim Grommersch is the man! It really does mean a lot to receive the kind of service you only hear your grandparents talk about back in their day today! Tim’s group is one of a kind. I hope I never have to call a claim in but if I do, like a good neighbor, I know Tim and his staff will be there! Y’all are the best!"
We responded:
"Hi Scott! Thank you for your wonderful review and for trusting Tim Grommersch Insurance for over 4 years! Like Bret Hart said, “Excellence is not being the best; it is doing your best,” and that’s exactly the service our team strives to provide. Emily, Jim, Cooper, Abby, and I appreciate your kind words and are always here to help with any insurance needs or claims—often with a smile and maybe even a Diet Coke! If you’re looking for a local, reliable insurance agency that truly cares, please stop by or give us a call. Thanks again for your support!"
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Angela Doyle

March 20, 2026

5  out of  5
rating by Angela Doyle
"Tim and his amazing team have been our go to for all of our insurance needs for many years. Fantastic group of people to work with and customer service is always top notch!"
We responded:
"Hi Angela Thank you so much for your kind words! We’re thrilled to hear that our team has been your trusted choice for property insurance and vehicle insurance over the years. Providing top-notch customer service and meeting all your insurance needs is our priority. We look forward to continuing to serve you with the same dedication. Thanks again for being such a valued customer!"
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Khalib Benson

March 19, 2026

5  out of  5
rating by Khalib Benson
"Great"
We responded:
"Hi Khalib We appreciate your 5-star rating and kind word! Our team is always here to provide excellent service for your property and vehicle insurance needs. Thanks for choosing Tim Grommersch State Farm!"
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Tommie Phillips

March 17, 2026

5  out of  5
rating by Tommie Phillips
"Have car insurance at statefarm"
We responded:
"Hi Tommy! Thanks for the 5 star google review! We are happy to hear that you have your car insurance with us here! Stop by and see us soon! "
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Jordan Kelly

March 13, 2026

5  out of  5
rating by Jordan Kelly
"Emily was the best. She was great to work with and she'll definitely take care of you to the best of her abilities."
We responded:
"Hi Jordan, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Emily at Tim Grommersch State Farm provided you with excellent customer service and helped you find the best price for your life insurance, health insurance, and vehicle insurance needs. At Tim Grommersch State Farm, we pride ourselves on delivering personalized insurance solutions and outstanding support to all our customers. Your kind words motivate us to continue offering trusted, affordable coverage options and exceptional service. If you ever need assistance with any insurance questions or policy updates, please don’t hesitate to reach out!"
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JAMES WILLIAMS

March 12, 2026

5  out of  5
rating by JAMES WILLIAMS
"Great customer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tim Grommersch’s Office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Andrew Pride

March 11, 2026

5  out of  5
rating by Andrew Pride
"I have my car insurance, life insurance, and home insurance here. Love the office. Emily and Abby always help me when needed!"
We responded:
"Thanks Tennessee pride! We are thankful for being your memphis State Farm agent! Appreciate your kind words. "
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Ashley L Williams

January 9, 2026

5  out of  5
rating by Ashley L Williams
"I’ve been with Statefarm since I got my first car in 2012! I’ve been working with Emily over the past years and she has been so helpful but most importantly informative. The entire team is very kind and willing to assist with whatever you may throw their way. I’m grateful for their service"
We responded:
"Hi Ashley. Your words mean so much. We appreciate you and your loyalty to our office. We pride ourselves on helping our customers by educating on proper needs and giving great service. Thanks again for the 5 star review! "
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KIMBERLY YOUNG

December 5, 2025

5  out of  5
rating by KIMBERLY YOUNG
"Tim and Abby was just a phone call away. I needed paperwork emailed while on line and was received it within 20 min.. The best!!"
We responded:
"Hi Kimberly! Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor! We appreciate you letting us help insure your car and properties in Memphis. We are always happy to assist. "