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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Boykin

April 21, 2025

5  out of  5
rating by Aaron Boykin
"Abby was very helpful! Thank you guys so much"
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David Moreno

April 16, 2025

5  out of  5
rating by David Moreno
"Emily was absolutely fantastic! She was incredibly helpful in understanding my needs and patiently answered all of my questions. I highly recommend working with Emily!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We agree Emily is awesome! We appreciate you letting us help you with all of your insurance needs! "
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Steve Hall

April 11, 2025

4  out of  5
rating by Steve Hall
"Chloe and Emily are great! Always helpful and attentive to my insurance needs."
We responded:
"Hi Steve, thank you for your google review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help for all of your Memphis Insurance needs!"
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Doril Payne

April 9, 2025

5  out of  5
rating by Doril Payne
"Emily is the best!!!!!"
We responded:
"Thank you for reviewing our State Farm office! We agree, Emily is the best! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your Memphis insurance needs."
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eddsson1

April 9, 2025

5  out of  5
rating by eddsson1
"Tenacious!! They believe in customer satisfaction."
We responded:
"Hi Eddie! We appreciate you taking time to leave us a five-star google review! We are delighted to know you had a great experience with our Memphis State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We truly believe that customer satisfaction is the foundation of building lasting relationships. Your feedback is invaluable to us, and we look forward to continuing to assist you with all of your insurance needs. "
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Diante Parker

April 9, 2025

5  out of  5
rating by Diante Parker
"Great customer service would definitely recommend"
We responded:
"Hi Diante, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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cathe freeman

March 10, 2025

5  out of  5
rating by cathe freeman
"This has been my agent for over 10yrs, the staff is amazing, and they truly appreciate their clients. Always eager to help, learn, and grow with your needs. Love this agency, even when I have found a price difference with a not so great company, I always stay with SF, best insurance in the USA!"
We responded:
"Hi Cathe! Thank you for your 5-star review! We’re honored to have been your State Farm Agent in Memphis for over 10 years. Our team is dedicated to providing exceptional service and personalized support to meet your insurance needs. We appreciate your loyalty, even when exploring price differences, and we’re glad you trust us to deliver the best coverage options. Your satisfaction is our top priority, and we look forward to continuing to grow and serve you with the best insurance solutions in the USA!""
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Ainsley Pettit

December 20, 2024

5  out of  5
rating by Ainsley Pettit
"Abby was very kind and helpful with explaining my questions about my deductible!"
We responded:
"Hi Ainsley, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. Abby is awesome! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Candance Ballard

December 12, 2024

5  out of  5
rating by Candance Ballard
"Emily is Absolutely the Best, I don’t know what I would have done without her. Car insurance ✔️ life insurance ✔️🥰🥰🥰🥰"
We responded:
"Hi Candace, we’re thankful for your 5-star review and feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tawuna lynn

December 12, 2024

5  out of  5
rating by tawuna lynn
"This insurance agency is the best my agent was so nice and helped me extremely with the best rates I recommend going to this agency for anyone who needs insurance and great professional down to earth agents who understands your needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carla Jenkins

December 12, 2024

5  out of  5
rating by Carla Jenkins
"I spoke with Chloe today, she's awesome and was a great help to. Keep up the great work."
We responded:
"Hi Carla, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Apollo burnsk

December 9, 2024

5  out of  5
rating by Apollo burnsk
"Always take care of me"
We responded:
"Hi Appollo, Thank you for giving the Tim Grommersch State Farm Agency a 5-star review! We appreciate you choosing us to help you in Memphis with your Car and Renters insurance."
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Toy “Toosiee” Manning

December 6, 2024

4  out of  5
rating by Toy “Toosiee” Manning
"Abby was very helpful and understanding. Really friendly atmosphere!! Looking forward to continued business.."
We responded:
"Hi Toosiee! We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Libby Shackelford

November 20, 2024

5  out of  5
rating by Libby Shackelford
"My State Farm agent of 20+ years retired, and Tim took over his book of business. Tim was quick to reach out and introduce himself, and very responsive when I needed to make a beneficiary update or had a quick question. Highly recommend!"
We responded:
"Thank you Libby! My office team and I are happy to be your good neighbor agent! We appreciate the 5 star review! "
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JimmieandBob Tapley

August 19, 2024

5  out of  5
rating by JimmieandBob Tapley
"Tim Grommersch with State Farm is my "go to" professional for home and auto insurance. He's licensed in TN and MS. I recommend him highly to all my real estate customers. He's willing to look at their current insurance quotes and see if he can save the customer money...he shoots straight and will tell them if what they currently have is best and to keep him in mind for next time. He doesn't try to hard sell people. He looks for solutions. He does go the extra mile too--I've called him on nights and weekends and he responds (doesn't make you wait until Monday morning!) His team is pretty awesome too...they are always very helpful and accommodating. They also go above and beyond in taking care of their customers."
We responded:
"Thank you for the 5 star google review Jimmie & Bob. We are always happy to help your customers in Memphis and North Mississippi with their home and car insurance needs. "
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Squeaker

June 11, 2024

5  out of  5
rating by Squeaker
"Highly recommend! Ashleigh made my pilicy easy to understand and worked quickly as she could with me on my break."
We responded:
"Thanks Lauren! So glad we were able to help you with your car and home insurance. We try and help as quickly as possible. "
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Haley Hoover

January 22, 2024

5  out of  5
rating by Haley Hoover
"Fabulous team. Very responsive, quick and easy to work with. Changing my recent auto policy literally took 5 minutes. For a mom of 2, speed is everything!! The fact that they are so pleasant on top of it is the cherry on top."
We responded:
"Hi Haley, thank you for the 5 star google review. We appreciate you letting us take care of your car insurance in Memphis. Call text or come by the office here in Memphis anytime. "
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Daniel McVay

December 29, 2023

5  out of  5
rating by Daniel McVay
"These people are fantastic, especially Morgan, she keeps everything super easy, super friendly, and tells everything in very easy to understand terminology."
We responded:
"Thank you for your kind words, Daniel! We're glad that Morgan was able to make your experience with us a positive one. We appreciate your 5-star rating!"
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Shelbie Rubio

December 20, 2023

5  out of  5
rating by Shelbie Rubio
"I'm so thankful for this awesome group of people who are always more then happy to help me with my policy or anything l need. Thank you Emily for all your hard work and for always doing everything you can to help me! You guys are always so nice and are the best"
We responded:
"! Thank you for your kind words, Shelbie! We are always happy to help and it's our pleasure to provide excellent service to our clients. We appreciate your trust in us and we look forward to continuing to assist you with your policy needs. Have a great day! - Emily and the team at [company name]"
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Tonio’s Hoopslife

November 9, 2023

5  out of  5
rating by Tonio’s Hoopslife
"My rep Emily is the best. State Farm is what you should. I was paying so much for insurance until I called. Saved a lot of money by switching to STATE FARM."
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Tywanda Cross

August 28, 2023

5  out of  5
rating by Tywanda Cross
"Tim and his staff are the greatest, it doesn’t matter what you have going on they are there to help and leave you feeling the love they have for their customers… Thanks a lot State Farm"
We responded:
"Thank you Wanda ! Congrats on being our 100th google review! We are so happy to help with your car and home insurance in Memphis! "
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Nicholas Gillard

August 19, 2023

5  out of  5
rating by Nicholas Gillard
"Great staff, very friendly and professional. Always available to answer any questions or make changes right away."
We responded:
"Thanks Nicolas! We are thankful to help you with your Memphis insurance needs! "
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Petra Young

August 11, 2023

5  out of  5
rating by Petra Young
"Great people to work with and very professional!!"
We responded:
"Hi Petra! Thank you for the 5 star google review. We appreciate you choosing Tim Grommersch State Farm to help you in Memphis with your Car and Renters insurance! "
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Jonathan Miller

August 9, 2023

5  out of  5
rating by Jonathan Miller
"I’ve switched from Gieco to Tim and State Farm it’s been nothing but smooth sailing every since"
We responded:
"Thanks Jonathan! We are so happy to help with your car and home insurance in Memphis! Great doing business with other business owners. Thanks for the 5-star review! "
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Brian Atencio

July 19, 2023

5  out of  5
rating by Brian Atencio
"Tim and Emily helped me get my new car insured and changed over super nice and friendly! Excellent customer service!!"
We responded:
"Hi Brian ! Thanks for the kind words and 5 star google review. We are thankful you and Kim let us handle your car and home insurance in Memphis Tn. Call us if you need anything else. "