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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Libby Shackelford

November 20, 2024

5  out of  5
rating by Libby Shackelford
"My State Farm agent of 20+ years retired, and Tim took over his book of business. Tim was quick to reach out and introduce himself, and very responsive when I needed to make a beneficiary update or had a quick question. Highly recommend!"
We responded:
"Thank you Libby! My office team and I are happy to be your good neighbor agent! We appreciate the 5 star review! "
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JimmieandBob Tapley

August 19, 2024

5  out of  5
rating by JimmieandBob Tapley
"Tim Grommersch with State Farm is my "go to" professional for home and auto insurance. He's licensed in TN and MS. I recommend him highly to all my real estate customers. He's willing to look at their current insurance quotes and see if he can save the customer money...he shoots straight and will tell them if what they currently have is best and to keep him in mind for next time. He doesn't try to hard sell people. He looks for solutions. He does go the extra mile too--I've called him on nights and weekends and he responds (doesn't make you wait until Monday morning!) His team is pretty awesome too...they are always very helpful and accommodating. They also go above and beyond in taking care of their customers."
We responded:
"Thank you for the 5 star google review Jimmie & Bob. We are always happy to help your customers in Memphis and North Mississippi with their home and car insurance needs. "
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Squeaker

June 11, 2024

5  out of  5
rating by Squeaker
"Highly recommend! Ashleigh made my pilicy easy to understand and worked quickly as she could with me on my break."
We responded:
"Thanks Lauren! So glad we were able to help you with your car and home insurance. We try and help as quickly as possible. "
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Haley Hoover

January 22, 2024

5  out of  5
rating by Haley Hoover
"Fabulous team. Very responsive, quick and easy to work with. Changing my recent auto policy literally took 5 minutes. For a mom of 2, speed is everything!! The fact that they are so pleasant on top of it is the cherry on top."
We responded:
"Hi Haley, thank you for the 5 star google review. We appreciate you letting us take care of your car insurance in Memphis. Call text or come by the office here in Memphis anytime. "
Profile photo of Daniel McVay

Daniel McVay

December 29, 2023

5  out of  5
rating by Daniel McVay
"These people are fantastic, especially Morgan, she keeps everything super easy, super friendly, and tells everything in very easy to understand terminology."
We responded:
"Thank you for your kind words, Daniel! We're glad that Morgan was able to make your experience with us a positive one. We appreciate your 5-star rating!"
Profile photo of Shelbie Rubio

Shelbie Rubio

December 20, 2023

5  out of  5
rating by Shelbie Rubio
"I'm so thankful for this awesome group of people who are always more then happy to help me with my policy or anything l need. Thank you Emily for all your hard work and for always doing everything you can to help me! You guys are always so nice and are the best"
We responded:
"! Thank you for your kind words, Shelbie! We are always happy to help and it's our pleasure to provide excellent service to our clients. We appreciate your trust in us and we look forward to continuing to assist you with your policy needs. Have a great day! - Emily and the team at [company name]"
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Tonio’s Hoopslife

November 9, 2023

5  out of  5
rating by Tonio’s Hoopslife
"My rep Emily is the best. State Farm is what you should. I was paying so much for insurance until I called. Saved a lot of money by switching to STATE FARM."
Profile photo of Tywanda Cross

Tywanda Cross

August 28, 2023

5  out of  5
rating by Tywanda Cross
"Tim and his staff are the greatest, it doesn’t matter what you have going on they are there to help and leave you feeling the love they have for their customers… Thanks a lot State Farm"
We responded:
"Thank you Wanda ! Congrats on being our 100th google review! We are so happy to help with your car and home insurance in Memphis! "
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Nicholas Gillard

August 19, 2023

5  out of  5
rating by Nicholas Gillard
"Great staff, very friendly and professional. Always available to answer any questions or make changes right away."
We responded:
"Thanks Nicolas! We are thankful to help you with your Memphis insurance needs! "
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Petra Young

August 11, 2023

5  out of  5
rating by Petra Young
"Great people to work with and very professional!!"
We responded:
"Hi Petra! Thank you for the 5 star google review. We appreciate you choosing Tim Grommersch State Farm to help you in Memphis with your Car and Renters insurance! "
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Jonathan Miller

August 9, 2023

5  out of  5
rating by Jonathan Miller
"I’ve switched from Gieco to Tim and State Farm it’s been nothing but smooth sailing every since"
We responded:
"Thanks Jonathan! We are so happy to help with your car and home insurance in Memphis! Great doing business with other business owners. Thanks for the 5-star review! "
Profile photo of Brian Atencio

Brian Atencio

July 19, 2023

5  out of  5
rating by Brian Atencio
"Tim and Emily helped me get my new car insured and changed over super nice and friendly! Excellent customer service!!"
We responded:
"Hi Brian ! Thanks for the kind words and 5 star google review. We are thankful you and Kim let us handle your car and home insurance in Memphis Tn. Call us if you need anything else. "
Profile photo of Eboni McKinney

Eboni McKinney

July 12, 2023

5  out of  5
rating by Eboni McKinney
"Any time I call they’re knowledgeable and helpful."
We responded:
"Eboni - Thank you for letting us help with your car and home insurance in Memphis. We are thankful for you and your loyalty to Tim Grommersch State Farm "
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Kathy Tucker

May 2, 2023

5  out of  5
rating by Kathy Tucker
"The representatives helped us get our compromised checking account deleted from our account and added our new checking account. I had tried to do it on line, it was difficult, and ending up paying a premium with the word account. Emily fixed it, Micheal sent the correct cards and Morgan was helpful. You have a good crew."
We responded:
"Hi Kathy - It’s always great to hear from long time policyholders! Thank you for the five star google review ! We appreciate you and Jimmy letting us help with your policies. "
Profile photo of Joey Taylor

Joey Taylor

February 9, 2023

5  out of  5
rating by Joey Taylor
"I have been with this agency for probably 6 months and every single interaction has been so pleasant! From starting my policy to making changes and adding a new vehicle, and even the occasional need to pay my premium a bit late, I am always met with cheerful and professional customer service and Miss Ashleigh always has a smile in her voice! Highly recommend this fantastic agency!!!"
We responded:
"Hi Joey ! We are so thankful for the 5 Star Review. Thank you for the opportunity to help with your insurance needs in Memphis."
Profile photo of Stanlen Lynn

Stanlen Lynn

January 11, 2023

5  out of  5
rating by Stanlen Lynn
"The BEST in the insurance game,through out my whole process they checked on me multiple times a week until the last day and everyone was super patient,friendly,and very understanding 5 stars for Statefarm lol!!!!!!"
We responded:
"Thanks so much for the 5 stars. We appreciate you letting us help with all of your Memphis Auto Home and Life insurance needs!"
Profile photo of Colton Cordell

Colton Cordell

November 9, 2022

5  out of  5
rating by Colton Cordell
"Emily is the best"
We responded:
"Colton- I have to agree- she is definitely the best! Thanks for the 5 star review!"
Profile photo of Lauren Hotchkiss

Lauren Hotchkiss

October 27, 2022

5  out of  5
rating by Lauren Hotchkiss
"Tim and his team have been so great to work with! Ashleigh and Emily are always so helpful and do a great job of making any changes to our coverage and explaining all of the options. Additionally, they make it so easy to file a claim and help you along the way. They really make you feel like a valued customer and provide that home town feel with their services. They know my husband and I both on a first name basis, and truly go above and beyond to deliver quality service. 😊"
We responded:
"Hi Lauren, we appreciate the 5 star google review! Such great feedback. We take pride in knowing you guys are protected properly on all of you home and auto insurance. I will pass your message along to the team."
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Devil

October 20, 2022

5  out of  5
rating by Devil
"Ashleigh is a great help, Tim and his crew always rock their top notch all the way I swap cars everytime I turn around, new cars, used cars, change my policy etc.... just keep them swamped but they ALWAYS TAKE GREAT CARE OF ME AND I'M HARD TO PLEASE THANK YOU ALL SO MUCH"
We responded:
"Thanks so much for the review! We appreciate you! We are happy to help with all your car insurance changes !"
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Sharon Cody

October 12, 2022

5  out of  5
rating by Sharon Cody
"Love It. They are very helpful. Always have the answer to my questions. Great personality. I will not go no where else. They are the best."
We responded:
"Hi Sharon! Thank you so much for the 5 Star google review! We appreciate the opportunity to take care of all of your Memphis auto insurance, renters & life insurance. I will be sure to share your google review with the team."
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Courdney

September 17, 2022

5  out of  5
rating by Courdney
"Very very nice and professional. Try to help the best way they can in any situation and more understanding than any other company. Always answers the phone politely (male or female) and always happy to assist us. Ashleigh and I have the same last name and she’s been such a good help to me. Michael is new and he is very very good also."
We responded:
"Hi Courdney- Thank you for the 5 stars! We appreciate the opportunity to help with your auto home and life insurance here in Memphis. Stop by and see us if you are ever in the area. I will be sure to let Ashleigh and Michael know about your kind google review."
Profile photo of Garvin Wilson

Garvin Wilson

June 29, 2022

5  out of  5
rating by Garvin Wilson
"Ashleigh helped me get new insurance while I was purchasing a vehicle at a local dealership. She was helpful and very fast getting the paperwork I needed. All I did was give her a call and she did the rest. The whole process was very simple! Tim Grommersch has a great team working with him!"
We responded:
"Hi Mr. Wilson - we appreciate the 5 star google review. Our team is always glad to help with all of your Car insurance needs in Memphis! Come by and see us here at our office on Lynnfield Rd."
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Nat Dudley

May 26, 2022

5  out of  5
rating by Nat Dudley
"Ashleigh is just a gem! She walked me through every step when I had to get my car repaired at a collision shop. From start to finish, she helped me contact them directly and then provided information for my rental car. Thank you for all of your help Ashleigh!"
We responded:
"Hi Natasha! Thank you for the 5 star google review - we are so thankful to help take care of your Auto Home and Life insurance!"
Profile photo of Michael Bobo

Michael Bobo

January 4, 2022

5  out of  5
rating by Michael Bobo
"Working with was Ashleigh was just like family being there for you the level of caring was outstanding."
We responded:
"Hi Michael! We are thankful for your business! So glad Ashleigh helped you. We are always glad to help our customers we do consider as family!"
Profile photo of Lashundra Ward

Lashundra Ward

December 13, 2021

5  out of  5
rating by Lashundra Ward
"Fire deals"
We responded:
"Thanks Lashundra ! We appreciate you letting us help with your renters and auto insurance! The 5 star google review is much appreciated"